Fintech Giant Urges Customers to Ignore Viral September 1 Closure Notice and Rely on Verified Channels.
Enugu Media Village (EMV) | August 31, 2026
LAGOS, NIGERIA — Digital financial services provider OPay has moved to reassure millions of Nigerians following the circulation of a viral social media publication claiming that the fintech company would suspend its operations from September 1, 2026.
OPay described the publication as false, malicious and misleading, urging customers and members of the public to disregard the message and avoid taking financial decisions based on unverified information.
The false notice, which circulated widely across social media and messaging platforms, purportedly claimed that OPay would embark on an indefinite break, stop processing transactions and account-related services, and advised customers to withdraw or transfer their funds ahead of the alleged shutdown.
OPay: “We’re Here and Going Nowhere”
Responding to the growing concerns, OPay issued a strong clarification through its verified communication channels, making it clear that there are no plans to suspend its operations in September.
The company urged its customers to be vigilant and scrutinise the viral publication for inconsistencies and other warning signs associated with fabricated information.
OPay stated that customers should rely exclusively on its official platforms for authentic announcements concerning its services and operations.
The company’s message was unequivocal: OPay is not shutting down and its services remain operational.
Customers Warned Against Panic Withdrawals
The controversy has generated concern among some users, particularly because the viral message specifically encouraged customers to move or withdraw their funds.
OPay’s Vice President, Public and Government Affairs, Dr. Maxwell Loko, reportedly described the publication as false, malicious and misleading, while cautioning customers against acting on the fabricated information.
Dr. Maxwell Loko, Opay VP.
The development underscores the potential consequences of false information within Nigeria’s rapidly expanding digital financial ecosystem, where unverified claims can spread rapidly and trigger unnecessary panic among millions of users.
Verify Before You Share
OPay has consequently urged Nigerians to exercise greater caution when receiving financial or operational announcements through social media, WhatsApp groups and other informal channels.
The company advised users to verify information through its authenticated communication platforms before sharing or acting on any announcement purportedly coming from OPay.
The latest incident also highlights the broader challenge posed by digital misinformation, particularly when false claims involve financial institutions and could influence customers to make hurried decisions concerning their money.
As of Monday, August 31, 2026, available reports indicate that OPay has reaffirmed that its operations remain active and that the widely circulated September shutdown claim is false.
Nigerians have therefore been advised to remain calm and avoid spreading unverified messages capable of creating unnecessary fear or confusion.
Enugu Media Village (EMV),
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